We ship before the New Year: Czech Republic – 12/27 / after New Year’s Eve – Czech Republic and the EU. – 2.01

CONDITIONS

๐Ÿ› How to Place an Order in Our Online Store

We will guide you through the entire process: choosing a product, completing a purchase, delivery, and payment.

๐Ÿ”ธ 1. Choosing a Product

  • Go to the “Products” section and select a category of delicacies.
  • Choose the desired items and quantity.
  • Click “Add to Cart”, and the product will be moved to your “Cart” (in the upper right corner of the screen).
  • The cart displays:
    โœ” Total cost of purchases
    โœ” Payment currency
    โœ” Number of items

๐Ÿ”ธ 2. Placing an Order

  • Go to the “Cart” and choose:
    โœ… “Checkout” โ€“ to proceed with the order
    โœ… “View Cart” โ€“ to review and adjust your order
  • Fill out the contact form (in Latin characters or the language of the delivery country).
  • Select a convenient delivery method.
  • Add a note to the order (if necessary).
๐Ÿ’ก Important! You bear full responsibility for the accuracy of the provided information.
๐Ÿ’ก Important! By confirming the order, you agree to the terms of purchasing goods in our online store.

๐Ÿ”ธ 3. Delivery

  • Within Prague: courier services GLS, PPL.
  • To EU countries and the UK: courier services GLS, PPL.
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๐Ÿ”ธ 4. Payment

  • Enter your bank card details and click “Confirm Order”.
  • After payment, you will receive an order confirmation at the specified email address.
  • Payment can be made in any convenient currency offered by the store.
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โœ… After Placing an Order

We will promptly collect, pack, and ship your order to the specified address.

๐Ÿšš Standard Delivery Time

Standard delivery time is the time usually required by a courier service to deliver an order from the moment of its acceptance.
Processing time and payment clearance are not included in delivery times.
Weekends and public holidays are not taken into account.

โณ Delivery Times by Country:

  • 1 day โ€“ ๐Ÿ‡จ๐Ÿ‡ฟ Czech Republic, ๐Ÿ‡ธ๐Ÿ‡ฐ Slovakia
  • 2 days โ€“ ๐Ÿ‡ฉ๐Ÿ‡ช Germany, ๐Ÿ‡ญ๐Ÿ‡ท Croatia, ๐Ÿ‡ญ๐Ÿ‡บ Hungary, ๐Ÿ‡ฆ๐Ÿ‡น Austria, ๐Ÿ‡ต๐Ÿ‡ฑ Poland, ๐Ÿ‡ท๐Ÿ‡ด Romania, ๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia
  • 3 days โ€“ ๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands, ๐Ÿ‡ง๐Ÿ‡ช Belgium, ๐Ÿ‡ฉ๐Ÿ‡ฐ Denmark, ๐Ÿ‡ซ๐Ÿ‡ท France, ๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg, ๐Ÿ‡ฑ๐Ÿ‡ป Latvia, ๐Ÿ‡ฑ๐Ÿ‡น Lithuania, ๐Ÿ‡ช๐Ÿ‡ช Estonia
  • 4 days โ€“ ๐Ÿ‡ฎ๐Ÿ‡น Italy, ๐Ÿ‡ฎ๐Ÿ‡ช Ireland, ๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria, ๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom
  • 5 days โ€“ ๐Ÿ‡ซ๐Ÿ‡ฎ Finland, ๐Ÿ‡ธ๐Ÿ‡ช Sweden, ๐Ÿ‡ณ๐Ÿ‡ด Norway, ๐Ÿ‡ต๐Ÿ‡น Portugal, ๐Ÿ‡ฌ๐Ÿ‡ท Greece
  • 4-7 days โ€“ ๐Ÿ‡ช๐Ÿ‡ธ Spain

๐Ÿš– Delivery in Prague

  • Time: 1 day
  • Cost:
    โœ… Free for orders over 2000 CZK or an equivalent amount in another currency
    โœ… For smaller amounts โ€“ a delivery fee applies
๐Ÿ“ฆ We do everything possible to ensure your order is delivered quickly and conveniently!

๐Ÿ’ณ Payment

Payment in our online store is made on a 100% prepayment basis using one of the following methods:
โœ… Bank transfer
โœ… Card payment (Visa, Mastercard, and others)
โœ… PayPal payment

๐Ÿ”’ Payment Security

We use the Stripe payment gateway, which provides fast and secure online payments.
  • Complies with PCI Service Provider Level 1 security standards
  • Uses 3D Secure โ€“ your payment details are not shared with third parties
  • All information is encrypted for maximum user protection
๐Ÿ’ก Pay conveniently and securely!

๐Ÿ“œ General Terms and Contact Information

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